About My Help
A Multi Channel Application for our staff which is SLA driven for queries, Service Requests (All tickets will go to Manager for approval 1st before it is auto assigned to the resolution team) and Concerns management with...
A Multi Channel Application for our staff which is SLA driven for queries, Service Requests (All tickets will go to Manager for approval 1st before it is auto assigned to the resolution team) and Concerns management with built-in Workflow & Escalation matrix. Provides ability for staff to Accept/Reject resolution as well as has the ability for the user to rate the resolution provided
Please login using your Zimbra/O365 username & password without @concentrix.com.
E.g 1
Name – Sudhanshu Nayyar
My help Username – Sudhanshu.nayyar
Password – Zimbra/O365 password
E.g 2
Name – Amit Sharma
My Help Username – Amit.sharma8
Password – Zimbra/O365 password
Previous Versions
Here you can find the changelog of My Help since it was posted on our website on 2016-10-03 19:27:24.
The latest version is 1.6 and it was updated on 2024-04-23 09:21:32. See below the changes in each version.
My Help version 1.6
Updated At: 2018-02-26
Changes: Added the new module India Executive Escalation.
My Help version 1.0
Updated At: 2016-07-25
Disclaimer
External Download
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